WCM/TengoInternet to Sponsor Wi-Fi Webinar Jan. 21
Woodall’s Campground Management and TengoInternet Inc. will jointly sponsor an online “webinar” Jan. 21, “Using Wi-Fi to Enhance Guest Satisfaction, Occupancy and Campground Experience,” to help educate owners and operators of both public and privately owned RV parks and campgrounds.
This free, hour-long webinar will help inform campground operators about the key satisfaction drivers of Wi-Fi and the opportunities to use a wireless network to enhance the guest experience and improve business operations, according to a news release. In addition, the webinar will cover other important topics related to Wi-Fi and business such as bandwidth management, liability control and the changing landscape of Internet usage among RVers.
The webinar will be held starting at 1:30 p.m. CST. To register, go to www.tengointernet.com/webinar. Attendees will need a telephone and Internet connection to participate. System requirements: PC-based attendees will need Windows 2000, XP Home, XP Pro, 2003 Server, Vista. Macintosh-based attendees will need Mac OS X 10.4 (Tiger) or newer.
Certified Park Operator (CPO) credit is available from the National Association of RV Parks and Campgrounds (ARVC) for those participating in the webinar and completing a 10-question quiz.
Frank Drew, director of business development for Austin, Texas-based TengoInternet, will host the event and be joined by Sherman Goldenberg, WCM publisher.
“This webinar will be valuable to those who have Wi-Fi already as well as those who are considering it,” said Drew. “Wi-Fi in RV parks is an amenity that has really come of age over the last several years. Many campgrounds have had poor experiences and don’t fully understand the opportunities afforded by great Wi-Fi. A number of Wi-Fi operators have performed poorly since the technology first started in this industry about eight years ago. The result has been evident in the industry where a lot of providers have gone out of business and individual campground owners struggle to make their Wi-Fi a successful amenity.
“Also, from our standpoint, we want the RV parks to understand that Wi-Fi can be more than just a guest Internet access amenity,” he added. “It can also help them with different business applications, such as campground surveillance.”
Drew will cover broadband Internet basics, provide a brief overview of Wi-Fi and why it is important and then explain how to make Wi-Fi work in the campground setting. He’ll also discuss the legal environment developing around the commercial operation of wireless networks. “We want to help campgrounds understand there are legal risks associated with Wi-Fi and how they can address those issues,” he said.
TengoInternet has hosted several other webinars for its own clients and most recently sponsored one in October for ARVC and its members. However, this webinar will be the first opened up to the general public and it will provide an opportunity for participants to interact with the presenters via a chat during the webinar. Upon completion of the webinar, Drew will e-mail a complete copy of the class to all participants.