GuestRated RV Park Review System Launched
Leisure Interactive LLC, the developer of Hercules software (LI), and GuestRated LLC, creator of GuestReviews satisfaction survey tools, announced the industry’s first “full- featured” consumer-generated review system for campgrounds and RV parks – GuestRated.
The program recently launched on the Leisure Partner Network including, guestrated.com, camping.com, rvparks.com, campgrounds.com, camp-california.com, and ksrvparks.com. With the integration of GuestRated features into the LI online campground directory with its real-time online reservation system, campers and RVers are now able to search for parks, read individual consumer comments and ratings, and submit their own campground reviews, according to a news release from the Orange, Calif.-based firm.
“The GuestRated joint venture is another example of LI’s commitment to delivering the most comprehensive marketing solution for campground operators to connect with online consumers,” said Deb Kohls, executive vice president of business development, LI. “Reviews and ratings will enhance the consumer trip planning experience delivering a single source for researching, trip planning, instant access to book a campsite, and get immediate confirmation. Plus unlike other review sites the GuestRated program offers park management the opportunity to respond to reviews and quickly connect with the online consumer.”
When used with the GuestReviews survey management tools, park operators will have a detailed understanding of total guest satisfaction. GuestReviews offers business owners an automated system to manage consumer feedback and satisfaction. To learn more about these tools visit www.guestreviews.com.
“With campers and RVers increasingly relying on each other as a trusted resource, it was important that we integrate the GuestReviews program for property owners with real-time consumer comments and ratings, “ said Bob MacKinnon, president of GuestRated, “The integration and distribution of real-time ratings and comments throughout the Leisure Interactive Partner Network enables parks to quickly receive additional feedback and thereby benefit from increased exposure to a much larger audience.”
“Camping.com & the LI Network are thrilled to be offering consumers quality reviews and ratings with GuestRated,” said Kelly O’Bryan, EVPexecutive vice president of marketing for Leisure Interactive. “Campers and RVers will now have access to more useful reviews written by people who camp and RV. Plus, our consumers can now easily rate and review their favorite RV Parks and Campgrounds from any of our web properties”.
Guest Rated LLC, is a privately held company providing the leading online customer feedback program for the Outdoor Hospitality Industry. GuestReviews provides business services to approximately 4,000 individual properties through their alliance with the National Association of RV Parks & Campgrounds. GuestReviews compiles “Report Card” grades based upon more than 80,000 detailed evaluations submitted by campers and RVers from all over the U.S. Properties register for real-time access to actionable data that reflects the guest’s overall experience at the park as well as the quality of its service, campsites, restrooms and overall property condition. More information is available at www.GuestReviews.com or by email at firstname.lastname@example.org.
Leisure Interactive LLC, a subsidiary of Leisure Holding Inc., provides an integrated portfolio of services, including online reservation technology, advertising infrastructure and marketing services to the outdoor recreation industry. Leisure is committed to delivering best-of-breed products and marketing support to unite the businesses that make up this vertical and allow the industry to compete effectively for the general travel dollar.
Through industry partnerships and its own brands, Leisure enhances the consumer’s online experience by providing outdoor recreation-centric information, resources and an extensive online reservation network for locating RV parks and campgrounds. More information is available on the Web at www.leisureholding.com or by e-mail at email@example.com