Grand Canyon/Williams KOA: New Journey Park
The Bell family, selected as KOA Franchisees of the Year for 2013 for their campground in San Diego, Calif., is again leading the KOA system by adopting the new KOA Journey brand at their second KOA campground at Grand Canyon/Williams, Ariz.
“We wanted to be the first campground in the area to feature the select services of the KOA Journey brand position,” Clint Bell stated in a news release. “We think it gives our campground a unique marketing opportunity in the area and allows us to differentiate ourselves from other campgrounds.”
The Bell family has made improvements to the campground throughout their seven-year ownership of the park including expanding and adding more shade to the RV and tent sites and improving the roads.
KOA Journey campgrounds offer campers a convenient, clean and restful stop during their travels, helping them enjoy the rest of their journey.
Recently, the Bells have concentrated on making the improvements that make sense for the way their campers use their property. Because the KOA is used as a base camp for exploring the area, they’ve added more lighting to the pool area, so it can stay open for guests who come back later; a night registration kiosk, and 24-hour laundry facilities.
The camping experience they’ve created is rounded out by their emphasis on friendly, helpful service. “Our staff members go out of their way to make our guests’ once-in-a-lifetime journey to the Grand Canyon a memorable one,” said Bell. “Whether the guest needs help with their rig, directions to sightseeing in the area, or just want to make some friends along the way, we go the extra mile for them.”