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Campgrounds Push for Better Cell Coverage

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December 6, 2013 by   - () Leave a Comment

Alice Keeping said her campground is already in full compliance with a set of quality assurances the Newfoundland and Labrador province’s tourism industry is trying to establish, but there is one issue she would like to see become part of the services operators are expected to offer their customers: Cellular telephone coverage.

Keeping and her husband Dennis have been the owners of Grand Codroy RV Camping Park in the Codroy Valley for the last 17 years, the Corner Brook Western Star reported.

Like other tour operators, the Keepings have been asked by the Newfoundland and Labrador Tourism Board to have their tourism business comply with the Tourism Assurance Plan (TAP). The plan has established five standards tour operations should meet in order to provide a good quality product to their customers.

The Keepings said their campground has a handle on all of those five standards that seem to have the support of the tourism industry in general.

The biggest challenge the Keepings face in terms of offering their customers a great experience is the lack of cell phone coverage in the Codroy Valley.

“It’s good in the area just outside the park, but we don’t have any cell phone service right in our campground,” said Keeping.

Unlike many campgrounds which have customers parking their campers for the entire season, the clientele of Grand Codroy RV Camping Park are mostly transient. Many of them are from the mainland and head for the park as soon as they get off the Marine Atlantic ferry in nearby Port aux Basques.

“The first thing they want to do is call back home and let everyone know they made it safely,” said Keeping. “You see them going around with their cell phones all the time, looking for that spot where you might be able to get service.”

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