Orange County RV Parks Get A Boost
Anaheim Resort RV Park and other Orange County RV parks and resorts have seen a big boost in business following the recent closure of Anaheim RV Village by Disneyland, according to an announcement from the California Association of RV Parks & Campgrounds (CalARVC).
“The loss of RV sites at Anaheim RV Village has resulted in a sharp increase in demand for our campsites,” said R. Vernon Mangels, Anaheim Resort RV Park’s CEO, adding, “It’s no longer realistic for RVers to show up at our park without a reservation and expect to find a site, especially during our high season.”
Newport Dunes Waterfront Resort & Marina in Newport Beach, Canyon RV Park in Yorba Linda and Orangeland RV Park in Orange are also reporting an increase in business as a result of the Anaheim RV Village closure.
“Our online and phone in reservations have increased considerably,” said Larry Jordan, office manager for Orangeland RV Park, adding that his park has also seen an increase in monthly renters who previously stayed at Anaheim RV Village.
Disneyland recently purchased Anaheim RV Village and other adjacent land and plans to convert the properties into parking lots to accommodate rising attendance at Disney’s California Adventure.
But the impact of the closure has been most significant on Anaheim Resort RV Park because of its proximity to the Disney parks.
Since the people who stay at Anaheim Resort RV Park are typically heading to Disneyland, Mangels has forged a partnership to sell Disneyland tickets. “We’re the only RV park that sells actual Disney tickets on our property, which means our guests don’t have to wait in long lines to get their tickets,” Mangels said, adding, “We sell a lot of them.”
The park, which is less than a mile from Disneyland, also has Anaheim Resort Transit (ART) shuttle stop on their property, which offers convenient transportation for RV park guests to and from Disneyland and the surrounding area.
Anaheim Resort RV Park is a top-rated park, having received local and national awards for its outstanding customer service as well as its exceptional business achievements and contributions to Anaheim’s business community, including the Trip Advisor Certificate of Excellence award for the past four years.
Anaheim Resort RV Park was one of 27 campgrounds, RV parks and resorts across the country to earn an all-around “A” grade in the sixth annual GuestRated.com satisfaction survey of independent parks.
The 120-site park received an “A” grade in overall guest satisfaction for the year 2013, the third year in a row that the park received the rating.
More than 30,000 camping and RV enthusiasts completed reviews in the GuestRated.com online survey, grading their experiences at 3,000 independent RV parks and campgrounds across the country.
Two years ago, Anaheim Resort RV Park was also named “Family-Owned Business of the Year” by the Anaheim Chamber of Commerce in an awards ceremony recognizing the park’s exceptional business achievements and outstanding commitment to Anaheim’s business community.
“We’re obviously very humbled and blessed to receive these local and national awards,” said Mangels — the grandson of resort founders L.V. and Miriam Bostwick — who now runs the resort as a third-generation owner.
The park was originally founded in 1956 as Midway Trailer City, which in those days was a mobile home park. But when Disneyland expanded in the 1960s and bought up RV parks on the west side of the amusement park it created a need for more overnight RV spaces, so the Bostwick family decided to transition their park from a mobile home park to an RV resort in the late 1980s.
It turned out to be a prudent decision. Even today, most of Anaheim Resort RV Park’s business is travelers heading to Disneyland.
But Mangels said business success — and high customer ratings — require much more than a good location. In the RV resort business, it also requires exemplary facilities and amenities and a willingness to make continual improvements.
Toward that end, Mangels has spent between $500,000 and $750,000 on improvements during the past four years. This includes building an on-site 1960s Cafe, updating the RV sites with new utility connections and picnic tables; remodeling the park’s office and swimming pool, adding new areas for guests to walk their dogs, installing programmable swimming pool and restroom door locks and installing a reliable state-of-the-art Wi-Fi system.
Mangels has also increased the number of people working at the park to handle maintenance as well as front desk check-ins.
“People receive an incredibly high level of guest service when they go to Disneyland, so I’ve raised the bar here,” Mangels said, adding that his park has also received more than 557 reviews on TripAdvisor.com and been rated the number-one specialty lodging provider in Anaheim for the past four years.