New Software Player Enters Outdoor Market
Frontdesk Anywhere, a provider of Web-based property-management-software systems, announced today (March 25) that Heritage RV Park of Homer, Alaska, Taos Valley RV Park and Campground and Los Suenos de Santa Fe RV Resort and Campground of New Mexico have selected Frontdesk Anywhere technology as their software property management system (PMS).
“We are honored to be chosen as the provider for these properties and are excited to include the outdoor hospitality industry in our portfolio of hospitality properties,” said Thomas Lyle, CEO and co-founder of Frontdesk Anywhere, in a written announcement. “This market segment represents a growing ‘new breed’ of hospitality that will benefit from the business practices and technology of the established hospitality market.”
Sherry Mitchell, manager of Heritage RV Park, said, “When we needed new property-management software for our sister hotel property, Frontdesk Anywhere was a natural fit for both our RV resort and hotel. Because of its intuitive, easy-to-use interface and cloud-hosted service, we have trained new staff in a matter of hours. Our guests have high standards of excellence in their experience with us. Frontdesk Anywhere allows us to create a memorable guest experience from the first contact on our website to post checkout.”
Kathleen Haftings, owner of Taos Valley RV Park and Campground and Los Suenos de Santa Fe RV Resort, said that when selecting a property management and reservation system, it was important that she be able to manage both her properties from ‘the cloud’ (hosted remotely, not on-site). “At the property level, the system is easy for our employees to use. At the corporate level, management can make timely decisions through access to the realtime reporting.”
Joe Kiernana, co-founder of Frontdesk Anywhere, said, “As we continue to innovate state of the art solutions to automate hospitality businesses, we are committed to strengthening our partnership with outdoor hospitality suppliers, an emerging and important segment of the travel and hospitality industry.”
The move into outdoor hospitality — the latest in a number of hotel-related companies moving into the outdoor market — comes after Frontdesk Anywhwere has established itself in the overall hospitality market.
According to the company, Frontdesk Anywhere is a leading provider of innovative hotel management software for independent properties. More than 1 million guests have had their stay managed with Frontdesk Anywhere — from the initial online booking process through arrival, onsite operations and checkout.
The company is focused on converging processes traditionally performed by separate systems into a single all-in-one productivity application. All modules are seamlessly integrated within the application and accessible from any computer and most mobile devices, according to the announcement. The company is a privately held corporation based in San Francisco, Calif.